In addition to BIO’s portfolio companies being required to provide an appropriate grievance mechanism for their stakeholders, BIO also maintains its own dedicated mechanism. BIO’s Grievance Mechanism is set up to respond in a timely manner to legitimate grievances and demands for redress by people affected or potentially affected by projects financed by BIO. The BIO Grievance Mechanism policy is available on BIO’s website and is overall managed by the BIO internal audit function to ensure independence and impartiality. In 2025, the BIO Grievance Mechanism recorded no eligible grievances.